Order of the Bath

I expect everyone gets these occasionally, but the situation is worse if you are already a timeshare owner as we are. The calls we get are from people like Bonus Week Breaks and The Gift Company who claim to know you and also claim that they are either part of or affiliated to RCI. RCI are the exchange organisation we belong to, another one is Interval International. (don’t the web sites look similar—the phone number is the same as well! Another one I have found is The Ultimate Holiday Package.)

I complained to RCI about this (knowing at the back of my mind that it was all bogus) and got this reply (extract).

We would advise you to always ask the caller for your RCI membership
number when receiving any calls regarding your timeshare. We are aware
some of these companies are referring to themselves as RCI. If they can
not provide you with the information you request i.e. membership number,
deposited weeks in your account, etc, we would advise you to terminate
the call. We have no control over these calls but we are gathering
information so that we can pursue these companies and put an end to any
misconduct.

Please be advised that RCI uphold the Data Protection Act and we do not
pass member information to 3rd party companies. We are at a loss as to
how these companies have retrieved your personal details.

The answer to the last question is that they got the information from some of the resorts who are less fussy about their clients privacy.

We are, in general very satisfied with our timeshare experience but the nuisance of these calls has tempted me to get our phone number changed.

MindTimeshare has an article about these companies and other Timeshare frauds.

This entry was posted on 9 Mar 2012 at 12:58 by Rick and is filed under Miscellaneous. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.